When Provenir delivers
We send out online orders every day (Monday to Friday). For interstate and further afield locations we use our third party logistics partner – BeCool. Depending on your location, BeCool delivery dates may not be everyday, when completing the checkout process you will be able to choose the delivery date for your order. In the unlikely case that BeCool do not deliver on the date that you have selected for your chosen address – our customer care team will contact you to arrange a suitable delivery date.
The evening before your delivery date, you will receive an text message with the estimated time of delivery for you order. Then you will receive a subsequent text when your box of delicious Provenir has been delivered.
Delivery Charges
We try to keep our delivery charges as low as possible. Shipping fees will be calculated automatically at checkout – and of course – if your order is a large one – shipping is free!!
